Contact Us

Client Services

If you are currently a market participant, contact your assigned client representative; call ERCOT's Client Services at 512-248-3900 or the receptionist at 512-225-7000 if you need your representative's extension. Potential new market participants may call Client Services or the receptionist will route you to the ERCOT Help Desk at 512-248-6800 or 877-647-4357.

Records, Documents or Legal Information

To request records, documents or like information that is not available on this website, please submit a request. ERCOT will acknowledge receipt of the request and respond to most requests within ten business days of receiving the request.

ERCOT Help Desk

For technical questions about automated communications, IT support, data and system administration issues, market participants should call ERCOT's 24-hour Help Desk at 512-248-6800 or 877-647-4357.

Media Relations

For media-related questions, members of the press can call ERCOT's Communications Department at 512-225-7024.

Website

For comments or issues on this public website, please email the Web Team.